Agentic AI is no longer a futuristic concept, but a rapidly evolving reality impacting entire business ecosystems. Yet it can be tough for executive decision-makers to cut through the hype and “agent-washing” to better understand how AI agents can actually deliver great experiences and measurable operational efficiencies.

To learn more about how AI agents will be deployed and scaled, this webinar brought together industry experts who discussed practical applications and introduced valuable new consumer insights for a future-ready business.

Watch the replay to:

• Gain clarity on what agentic AI really is and how it differs from overhyped or misused concepts (“agent-washing”)
• Learn how AI agents can actually drive operational efficiency and enhance customer experiences in measurable ways
• Explore practical, real-world use cases showing how businesses are already deploying and scaling AI agents
• Discover fresh consumer insights that will shape the future of customer interaction and AI-driven service models
• Hear directly from industry leaders who are driving innovation in agentic AI and get answers to critical questions around implementation and ROI

Speakers:

• Michael Anderson, EVP, GM, Enterprise Conversation AI & Autonomics, SoundHound AI
• Crystal Broj, Enterprise Chief Digital Transformation Officer, MUSC Health
• Shannon McCallum, VP, Hotel Operations, Resorts World Las Vegas
• Andrew Weisselberg, VP, Marketing, SoundHound AI
• Moderator: Raakhee Mirchandani, Anchor, The Trust, WSJ